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Workspaces6 min read

Ask Mia to do the work

Mia is the copilot in your sidebar. Create a role from one sentence, get a ranked shortlist with reasons, move a candidate's stage and book an interview, with a confirmation before anything is written.

Before you start

  • An Expert Hire workspace you are signed in to. Mia runs as you and sees only what your own account already sees.
  • A verified email address. Anything that creates a round or books an interview needs it, and the banner at the top of the dashboard carries the link.
  • At least one client and one role, if you want Mia to answer questions about your desk rather than only create things.
Steps

7 steps, in order.

1

Open Chat with Mia

Mia sits in the left sidebar under Workspace, above Integrations and Members, as Chat with Mia. The route is /dashboard/{orgId}/mia. The panel on the left holds New chat, a Search chats box and every past conversation, so the thread where you got a request right last week is still there. The centre of a fresh workspace reads Hi, I'm Mia, with the line: your staffing copilot. Create clients, roles, and candidates, find info across your org, and set up interviews.

2

Read the suggested actions before you type

Under the greeting the actions are grouped. Hiring holds Create a job for a guided job setup, Add a round to a job, Create a company, Schedule a candidate to add and book an interview, and Move candidate stage. Sourcing holds Find a candidate by name or email, Top candidates by skill for an AI match, Candidate report for interview scores, Best for a role to compare and recommend, and Awaiting review for who to shortlist. Reports is a third group, collapsed until you open it. The composer at the bottom reads Ask Mia to create a job, find a candidate, start an interview.

  • Press / in the composer to get the same action list without scrolling back up.
  • The composer takes an attachment and voice input as well as typing, so a job description can be dropped in rather than pasted.
3

Create a role from one sentence

Type what you want in plain language, for example create a backend role for Nimbus Fintech. Mia asks for whatever is still missing rather than guessing at it. What comes back is a real role in the workspace, the same one the three step Create role wizard produces, with Job details, Requirements and Commercial filled in. Open it and check the requirement levels yourself before you add rounds. Those levels are what resume screening runs on.

The Create role wizard. Mia fills in the same three steps and hands you the result to review.

4

Ask for the shortlist rather than building one

Who are the top five for the backend role returns ranked candidates with the reason behind each ranking, which is the part that sorting a table by score does not give you. Top candidates by skill runs an AI match across your whole pool. Awaiting review answers who to shortlist. Best for a role compares and recommends. All of these read, none of them write, so nothing is confirmed and nothing changes.

  • Mia is fastest on cross cutting questions the pages cannot answer, such as which roles have candidates waiting on me. No screen in the product is scoped that way.
5

Let it move stages and book interviews

Move candidate stage advances someone on the ATS board. Schedule a candidate adds the candidate and books the interview in one request. Both of those write to your workspace, so both come back as a confirmation first, and the confirmation states exactly what will happen. Read it, then confirm. The line under the composer says the same thing: Mia is an AI assistant and can make mistakes, review actions before confirming.

What Schedule a candidate produces: the booking sitting on the Scheduled Meetings tab.

  • Anything that changes data asks first. If no confirmation appeared, nothing was written.
6

Name things precisely when it cannot find them

The failure mode worth knowing about is Mia not finding something you can see on screen. Descriptions are ambiguous and exact strings are not, so give it the exact role title or the candidate's email address rather than the senior backend person we spoke to on Tuesday. If a phrasing worked before, Search chats in the left panel finds that thread.

7

Use the same tools from ChatGPT or Claude

Mia is one surface over a set of tools. MCP is the other. Connect Expert Hire to ChatGPT or Claude as a custom app and the same jobs, candidates, interview rounds, workflows, scheduling and analytics tools are available inside that chat instead, scoped to your organisation in exactly the same way. Financial actions, team admin changes and destructive operations are deliberately left off the MCP surface. Use Mia when you are already in the workspace, and MCP when you are not.

The same tools over MCP. The New App form that points ChatGPT at the Expert Hire server.

What you get

At the end of this guide.

A copilot in the sidebar that creates clients, roles and candidates rather than describing how to.

Ranked shortlists out of your own pool, each with the reason behind the ranking.

Stage moves and interview bookings done from chat, every one behind a confirmation you read first.

Threads that persist, with a Search chats box over them.

Common mistakes

What goes wrong, and the fix.

Building the shortlist by hand and using Mia only to look things up.

Ask for it. Who are the top five for the backend role returns ranked candidates with reasons, which a sorted table does not.

Describing a candidate instead of naming one.

Mia cannot find something you can see when the reference is vague. Use the exact role title or the candidate's email address.

Clicking through the confirmation without reading it.

The confirmation states exactly what will happen. It is the only checkpoint between a request and a write.

Hunting through pages for an answer no page holds.

Cross cutting questions like which roles have candidates waiting on me span every role. That is what Mia is for.

FAQ

Questions people ask on this one.

Still stuck? Talk to us and we will walk through your setup.

Try this in your own workspace.

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